Q1: What is "Chunghwa Telecom Wi-Fi Prepaid Card" Service?
Q2: What are the service options for "Chunghwa Telecom Wi-Fi Prepaid Card"?
There are also two types of Chunghwa Telecom Wi-Fi prepaid cards: physical and virtual cards. Physical cards are sold by the Company's service centers and by vendors providing the venue for Hotspot access. Virtual cards are available at the three major convenience store chains, where customers obtain the service by operating the kiosk sales machines.
Q3: Where can I purchase Chunghwa Telecom Wi-Fi prepaid cards?
The Wi-Fi prepaid cards can be purchased at the following locations:
Q4: What are the service rates for "Chunghwa Telecom Wi-Fi Prepaid Card"?
Three service rates, which correspond to three different durations of access, are available to customers:
Q5: Can I request a refund if the "Chunghwa Telecom Wi-Fi Prepaid Card" that I have purchased is defective or for any other reasons?
Due to the large number of distribution channels for our prepaid cards, customers who wish to refund Should bring their receipts (or invoices) along with the prepaid cards (with silver paint intact) back to the original locations where they bought the prepaid cards.
Q6: What do I do if I have questions about how "Chunghwa Telecom Wi-Fi Prepaid Card" Service is used or have encountered a problem using the service?
Please inquire at your local Chunghwa Telecom Service Center, or call the toll-free customer service number at 0800-080128.
Q7: How do I activate my Wi-Fi prepaid card (1/3/7-day card)?
Due to information security considerations, the Wi-Fi prepaid cards must first be activated before they can be used.
24-hour toll-free service hotlines (Service information: 0800-080123; Service disruption complaint: 0800-080128)
Chunghwa Telecom Co., Ltd. CHT Wi-Fi 2012 All Rights Reserved. Optimal resolution 1024x768